personal account
i tried to recover my hacked account but i get no respond after i excalated the matter
Hello, i am trying to recover my account from hacker who changed my help email and now i cant log in to do something. I was trying to speak with support and i stopped at this message from their team: Hello, Thank you for contacting Microsoft Support and this is in relation to your recent interaction in case number: 7036584787 As mentioned, you have reached us regarding the recovery of your Microsoft Account. This communication mail is to inform you that we've escalated the case successfully with the next level and it is archived. If in case if you face any issues, please use this link to connect back: https://aka.ms/rerouteABOffice For your future reference, please visit our self-help websites i.e., https://www.support.microsoft.com or https://www.answers.microsoft.com Thank you for your patience and understanding during the investigation. / When i asked what should i do now they said i need to wait for like a 5-7days and something will happen. After around 10 days nothing totally happens and i got no info from this team. I am tired of trying again to get to the support and then talk 2 hours beacuse they respond really slowly. What should i do now?