Forgotten password and Autheticator won't work

mhk45 0 Reputation points

I can't use my Microsoft account, because I have forgotten my password.

My account asks the code from Authenticator which isn't working whit my account.

My Microsoft account is linked to my children's accounts an that why I need to get my own account to work soon as possible. I'm sending this question from my other account, but it wont solve the problem, only I can contact with from this way.

Please help me to get my other account working so I can accept my children's accounts request and repare my own OneDrive. Please help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Babafemi Bulugbe 1,635 Reputation points

    Hello mhk45,

    You need to contact the Data Protection Team to assist with this

    You can look into the below article to get support numbers depending on your country.

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