Azure virtual desktop remoteapp SSO not working

Question

I'm attempting to follow this guide https://learn.microsoft.com/en-us/azure/virtual-desktop/configure-single-sign-on and I keep running into an issue where the app appears in the web client, but whenever I try to open it it asks me to signin again, and that signin always fails.

I was able to do exactly what that doc says, this is not a hybrid joined AAD. The dynamic group was successfully created and the only server I have enabled is showing up, so I'm sorta stumped on why the SSO isn't working.

Answer 1

Hi @Daniel Fourman

There are some steps you can follow to troubleshoot, there is an official link with several solution scenarios, just like conditional access.

Conditional access policies can sometimes interfere with SSO, requiring additional authentication steps that may not be correctly bypassed by SSO configuration. Review any conditional access policies applied to your users or the Azure Virtual Desktop application to ensure they don't inadvertently block or complicate the sign-in process.

In the link below there are several troubleshooting solutions for this case.

Reference: https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/tshoot-connect-sso

Answer 2

@Daniel Fourman

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this!

Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer. Accepted answers show up at the top, resulting in improved discoverability for others.

Issue: Azure virtual desktop remoteapp SSO not working

Solution: Customer shared - "Turns out the issue was that I was trying to get it to work with Server 2019, which will not work with this. Windows 10 works fine. The issue is resolved with Windows 10."

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