ActiveSync emails not down loaded into folders with Microsoft 365

BleuOisou-3552 156 Reputation points
2020-11-15T00:40:41.007+00:00
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Lydia Zhou - MSFT 2,376 Reputation points Microsoft Employee
    2020-11-16T07:06:12.557+00:00

    @BleuOisou-3552

    Do you mean you setup the account with Exchange ActiveSync?

    Exchange ActiveSync is used for mobile devices, and Outlook for windows doesn't support to use EAS to connect Exchange. In general, we suggest to setup your account with Autodiscover.

    For your reference:
    Exchange ActiveSync in Exchange Online,
    Outlook doesn't support connections to Exchange by using ActiveSync and error: Log onto Exchange ActiveSync mail server (EAS).


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