I am receiving an error when attempting to create an Azure account

Question

Hello,

I am receiving the following messaging when trying to create an Azure VM. I tried to add as an external tenant and recived the same messaging.

How do I correct this?

Thanks!

{
  "sessionId": "5fcdb9320b45488c8b25c008b4770be9",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb'(Microsoft Azure Marketplace) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: f14b0c4f-d241-4905-992a-a18ce04c1e00 Correlation ID: 42a9350c-dcd4-4ccd-b409-a20ba3fd2df9 Timestamp: 2024-03-29 15:12:40Z",
      "clientId": "0a2057a8-149c-40ca-859e-98de032535fb",
      "scopes": [
        "a0e1e353-1a3e-42cf-a8ea-3a9746eec58c/.default"
      ]
    }
  ]
}

Answer 1

Hi @ChrisP-0619 ,

Thanks for reaching out.

Please refer https://learn.microsoft.com/en-us/answers/questions/1377925/issue-while-logging-in-to-azure-entra-portal-aadst to understand the issue and its solution.

Hope this will help.

Thanks,

Shweta

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