Portal azure - Can't access one of my own tenants

Melissa González 0 Reputation points
2024-04-01T22:47:53.33+00:00

When I try to switch tenants to this particular tenant i get the page "Action Required", and when i click next i get the next page as "Success! Great job! You have successfully set up your security info. Choose "Done" to continue signing in." but i didn't get the qr code to add the tenant to my microsoft auth app, like the other tenants, and if a click done i get stuck in the loop of those two pages.

Please help I have data inside the tenant that i need

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. David Broggy 5,681 Reputation points MVP
    2024-04-02T00:09:46.31+00:00

    Hi Melissa,

    It's hard to tell from your description but I has a 'loop' issue with both Edge and Chrome when authenticating to Azure.

    The only solution that has worked reliably for me is to reset my cache every time I close my browser.

    The settings for this are different from Edge and Chrome - I use both so I had to make changes to both.

    Hope this helps.

    https://www.howtogeek.com/718265/how-to-automatically-clear-browsing-data-when-you-close-microsoft-edge/

    https://support.google.com/chrome/community-guide/245444314/how-to-automatically-clear-browsing-data-when-closing-google-chrome-window-a-step-by-step-guide?hl=en


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