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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 88%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Problem Start Date
Mon, Apr 1, 2024, 4:00 AM (UTC+05:00) Ekaterinburg
Description of the issue
Subscription disabled
Provide detailed information to assist us in verifying your account
Dear Sir/Madam i want to say that i have did nothing wrong related to suspicious activity on my azzure acccount..i just created a single virtual machine and was using it only for office work or web browsing work..my payment method used on this account is my personal and not a scam or not fraudelent
Kindly reactivate my account i will be very thankful to you
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
The original post has been edited to remove personal information.
Hello, @Roldon Sasso !
If an answer has been helpful, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!
Hi there Roldon Sasso
Thanks for using QandA platform.
for reactivating the subscription I suggest you raise a support req.
the link is below
If this helps kindly accept the answer thanks much.
Hello, @Roldon Sasso !
I would like to add to this that often the email on file will receive a notification that provides more information regarding the reason the subscription was disabled. When creating the support request, use Issue type: Subscription management / Problem type: Re-enable my subscription.
Hi there
Checking if this helped, kindly accept the answer if it did thanks much.