How do i remove personalized domain from outlook.com

Question

I have removed my custom domain(email) from alias on my account and waited 24 hours. When i try and remove in outlook.com i get error below. I cannot now setup my email in outlook as outlook keeps defaulting to the perso09nalised setting and won't let me manually put in my new imap or pop settings.

My custom domain has been moved from godaddy and account closed. I moved to another hosting provider.

Answer 1

Hi @David Collings ,

Welcome to our forum!

Looks like the issue is more related to your outlook.com account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

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