Is there an known issue with call in feature for Teams

Question

For over a week now, My attendees can not call in to my Teams meetings. This is a huge issue as most of our Users do not use a mic or speakers.

Answer 1

All figured out. Thank you.

Answer 2

Hi @Alyson Bundus ,

Can these users recognize their device in Teams client settings?

Do you have the same issue when using Teams web client?

If you are not the admin in Teams, please contact with your IT admin to check if they have changed the meeting policy for audio and video. For more details, you can learn it from:

https://learn.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#manage-audiovideo-for-meeting-participants

Besides, please make sure you have the latest version of Teams client.

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