Outlook 2019 has error

Question

Correlation Id: c7b23188-8773-42df-9e96-1001b772125d

Timestamp: 2024-04-06T14:20:15.000Z

DPTI: 9f3c8875de2cc8a3d472ac573df9ae38eb8d54a17f9ccb9492863fdb4750cc5c

Error Tag: 657rx

Error Code: 2148073494

Answer 1

Hi @Gary Olson ,

Welcome to our forum!

Does this issue occur recently? If so, have you done any specific operations before that?

In order to further confirm if the issue is related to the account, it's suggested that you could try to add the account in Outlook on other machines to check if there're any differences.

If the issue only occurs in this specific computer, it's suggested that you could try to a new Windows profile to add the account in Outlook to check if there're any differences.

In addition, i found a similar thread which mentioned that the below information:

It's suggested that you could try it and check if the above is helpful.

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