Debug Intune app installation

Question

Hello,

Perhaps someone can tell me how I can view the installation event log of a specific application through CompanyPortal. And maybe tell me how I can view what Company Portal is trying to install.

I'm trying to install a Win32 application, SQL 2019. There are no problems with SQL 2022. I created a script that creates a configuration file, a service check script and can install it from Company Portal

Check script

But 2019 is trying to install and does not install without any error. Once the installation is complete (not actually complete), it prompts you to install again.

If I run the cmd file manually, the installation completes without problems. The same installation file is specified in Intune, but for some reason the installation does not complete through Intune (without an error).

Thank you.

Answer 1

@Mountain Pond, Thanks for posting in Q&A.

To clarify this issue, here are some information you can refer.

1.The following link contains how to view the log in the company portal.

https://learn.microsoft.com/en-us/mem/intune/user-help/send-logs-to-your-it-admin-cp-windows

2.Check if there exist some errors in IME log. Location: C:\ProgramData\Microsoft\IntuneManagementExtension\Logs

Moreover, here is a link about how to silently install SQL 2019.

https://jayrbarrios.com/2022/09/22/how-to-install-sql-server-2019-express-from-intune/

Non-official, just for reference.

Hope above information can help you.

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