Connection problem with my student account

Question

Error Code: 50196

Request Id: 3eecd955-74a1-4ca0-9807-1e21cefa5000

Correlation Id: 9eabd715-e54b-4d5f-865b-dc629b547196

Timestamp: 2024-04-07T18:42:30.214Z

Answer 1

Hi @Kiady RABENARIVO

Are you having trouble logging into Teams?

According to the documentation, 50196 means: LoopDetected - A client loop has been detected. Check the app's logic to ensure that token caching is implemented, and that error conditions are handled correctly. The app has made too many of the same request in too short a period , indicating that it is in a faulty state or is abusively requesting tokens.

1. Please try to use another browser to log in to your account or try to clear the browser cache.
2. Clear the Teams client cache.

3. If the above method does not work, please be patient and wait for a while before logging in again, because the application makes too many identical requests in too short a period of time.

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