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Authenticator App

Hridya Udayakumar 10 Reputation points
2024-04-09T10:48:05.2633333+00:00

Hallo,

A code is sent to authenticator App, but i am not receiving any codes in my authenticator app in my mobile.

How can i know where the code is send for verification?

Microsoft Security | Microsoft Authenticator

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  1. Vinodh247 42,696 Reputation points MVP Volunteer Moderator
    2024-04-15T05:55:07.6733333+00:00

    Thanks for reaching out to Microsoft Q&A.

    Have you configured a backup for this earlier? if so, you can restore it without any issues. If not, you will have to reach out to your IT admin/support team to reset your MFA and then with the new security code try to re-add the account.

    Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.

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