Hi there Divyanshi Pandey
Thanks for the question but Certifications are not supported on Q&A forums. I'd try asking for assistance with certifications and transcripts in dedicated forums here. Ask A Question Learn / Cert Moderators will help you from there. Follow the below link and ask the question about the issue you are facing.
Cert Moderators will help you from there.
If you find this helpful Kindly accept this answer to close this thread thanks much