New Phone App Problem

Kayelene Harris 0 Reputation points
2024-04-13T23:47:19.4466667+00:00

I have just gotten a new phone and my app won’t work anymore even though I’m signed in, so now when a Microsoft app ask me to put in the number so I can log in it won’t let me.

Microsoft Security | Microsoft Authenticator
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. S.Sengupta 27,591 Reputation points MVP
    2024-04-14T01:35:24.42+00:00

    Reinstall the Microsoft Authenticator app on your new device.

    After reinstalling the app, you'll need to re-add your accounts to Microsoft Authenticator. This typically involves scanning a QR code or entering a code provided by the service you're trying to authenticate with.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.