New Phone App Problem

Kayelene Harris 0 Reputation points
2024-04-13T23:47:19.4466667+00:00

I have just gotten a new phone and my app won’t work anymore even though I’m signed in, so now when a Microsoft app ask me to put in the number so I can log in it won’t let me.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. S.Sengupta 18,656 Reputation points MVP
    2024-04-14T01:35:24.42+00:00

    Reinstall the Microsoft Authenticator app on your new device.

    After reinstalling the app, you'll need to re-add your accounts to Microsoft Authenticator. This typically involves scanning a QR code or entering a code provided by the service you're trying to authenticate with.

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