Problem with the player of AI fundamentals course

Question

the videos are not playing to me, the screen gets white, i can just hear the audio

This question is related to the following Learning Module

Answer 1

Hi Nathan Lopes,

Thank you for asking this question on the Microsoft Q&A Platform.

We have conducted a verification from our side and can affirm that the video is playing without any issues. For your convenience, you can refer to the provided screenshot.

Before restarting, consider these troubleshooting measures:

1. Sign out and clear cache, then log in again with Learn ID.
2. Try incognito/private browsing mode after signing out.
3. Use a different browser for login attempts.

These steps are intended to offer alternative approaches to resolving the issue you are encountering.

If you're still encountering the same issue, please try accessing the links below to download or watch the videos for the Fundamental AI Concepts module. Let me know if they work for you.

Unit 1 Introduction to AI

Unit 2 Understand Machine Learning

Unit 3 Understand computer vision

Unit 4 Understand natural language processing

Unit 8 Understand Responsible AI:

Fairness

Reliability and safety

Privacy and security

Inclusiveness

Transparency

Accountability

If you encounter any future issues, please feel free to contact us, and we will be pleased to assist you further.

If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.

Thank you.