I Cannot Use My PIN, and Forgot Password

‏‏‎Liam Kirkey 0 Reputation points
2024-04-22T04:07:34.43+00:00

My PC says I cannot sign in by PIN because of account setting change (yet I haven't changed it?) And the other option is to use my password and I do not know my password, I always sign in with my pin. (All these YouTube tutorials require me to access system32, and set some value from 2 to 0 and still my pin is unaccessable.. only my password sign in remains, Help would be more then appreciated.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Ian Xue 37,541 Reputation points Microsoft Vendor
    2024-04-24T05:50:56.3933333+00:00

    Hi Liam

    Thanks for your post. Based on my research, one possible reason is there might be some group policy/Intune policy that restrict the PIN setting. You can try to reset the PIN at first. If it doesn’t work after resetting PIN, we have to reset the password as you have forgotten the password.

    PIN reset if signed in

    PIN reset if signed out

    Best Regards,

    Ian Xue


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