yanlışlıkla etkin cihazı kaldırdım, geri eklemede sorun yaşamaktayım

Question

parolamı değiştirdim ancak outlook hesabıma giriş yapamadığım için cihazımı devre dışı bıraktım

nasıl çözebiliriz Hata kodlarım bu şekilde

UTC Date: 2024-04-27T09:36:04.682Z

Client Id: D4890A1DD07C4366B4ADEB83FEF060CE

Session Id: 73d48e53-e60b-41ab-ad12-db224ad22eff

Client Version: 20240419007.16

BootResult: configuration

Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined

err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException

esrc: StartupData

et: ServerError

estack: Error: 500

at Object.s [as createStatusErrorMessage] (https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.f29fd3f2.js:1:108641)

at https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.f29fd3f2.js:1:120960

st: 500

ehk: X-OWA-Error

efe: PR1P264CA0161, VI1PR06CA0100

ebe: PAVPR08MB8894

emsg: UserHasNoMailboxAndNoLicenseAssignedError

Correlation Id: 6774eb79-e716-4650-a729-ffd1a1c53daf

Timestamp: 2024-04-27T09:28:28.000Z

DPTI: 8d93486f0e3ac3bf

Error Tag: 5sr96

Error Code: 1175426404

Answer 1

Hi @Ceyda KOÇ ,

The error message "UserHasNoMailboxAndNoLicenseAssignedError" indicates that this is a license issue. It could be the admin has not assigned Exchange online license to your account yet.

Please contact your admin to let him assign the license to you: Assign license for user.

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