Microsoft Print to PDF stops working on 2016 RDSH after installing KB4586830

acira 16 Reputation points
2020-11-17T19:42:42.307+00:00

I have a deployment of 7 2016 RDSH servers.
After installing KB4586830 Microsoft Print to PDF and Microsoft XPS Write stops working.
If I uninstall KB4586830 it fixes the issue.

Does anyone have a solution other than uninstalling the security patches?

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,369 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,234 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
640 questions

16 answers

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  1. Patrick C 11 Reputation points
    2021-11-02T10:45:04.003+00:00

    We are experiencing the same problems - AGAIN - with 2021-10 Cumulative Update for Windows Server 2016 (KB5006669). Farm with Windows Server 2016 / RDS + Citrix 7.15CU8. Microsoft Print to PDF is required by one of our published applications. We already rebuilt the entire farm before because of the same problem with previous updates.

    Uninstalling 2021-10 CU does temporarily resolve the issue but that's obviously no valid solution - especially not on a host used remotely by a lot of users.

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