What do you mean by "dns identifier" points to 2016 SSO?
What is the AdfsAudienceUris set to?
Get-OrganizationConfig |FL *ADFS*
The 2016 virtual dirs need to be defined there
https://learn.microsoft.com/en-us/powershell/module/exchange/set-organizationconfig?view=exchange-ps
https://learn.microsoft.com/en-us/exchange/clients/outlook-on-the-web/ad-fs-claims-based-auth?view=exchserver-2019#step-6-configure-the-exchange-organization-to-use-ad-fs-authentication
Set-OrganizationConfig -AdfsIssuer https://<FederationServiceName>/adfs/ls/ -AdfsAudienceUris "<OotwURL>","<EACURL>" -AdfsSignCertificateThumbprint "
<Thumbprint>"