Hello
It sounds like you're experiencing connectivity issues with your physical server and virtual domain controller. Since both servers are up but without internet access, and the Google Update service is not starting, there are a few troubleshooting steps you can try:
Check Network Connectivity: Ensure that your physical server and virtual domain controller have network connectivity. You can do this by trying to ping external IP addresses (like 8.8.8.8 for Google's DNS) from both servers. If you can't ping external addresses, there may be a networking issue.
Check Firewall Settings: Make sure that your firewall settings are not blocking outgoing connections from your servers. Check both the firewall settings on your physical server and any virtualization software (e.g., VMware, Hyper-V) that might be running on it.
Restart Networking Services: Sometimes, restarting networking services can resolve connectivity issues. You can try restarting the network adapter or restarting networking services on both the physical server and virtual domain controller.
Check DNS Configuration: Ensure that the DNS settings on both servers are correctly configured. The DNS server should be set to the IP address of your domain controller (assuming it's also acting as a DNS server), and DNS resolution should be working properly.
Check Proxy Settings: If you're using a proxy server to access the internet, make sure that the proxy settings are correctly configured on both servers. Incorrect proxy settings can prevent internet access.
Check Google Update Service Dependencies: The Google Update service may have dependencies on other services or components. Make sure that all necessary dependencies are running and functioning correctly.
If you've tried these steps and are still unable to resolve the issue, it may be helpful to contact your network administrator or IT support team for further assistance.