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I found the response from my personal email account. This can be closed.
Change name on certificate profile to government issued identification
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKY%3C/text%3E%3C/svg%3E)
Kevin Yan
0
Reputation points Microsoft Employee
The name on the certificate profile is different with my government issued identification.
I need to change it from Kevin Yan to Zhen Yan.
I requested the change several times from last Thursday. However I didn't receive any response from you side. So I have to raise a ticket for help.
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Kevin Yan 0 Reputation points Microsoft Employee
2024-05-06T02:38:54.6166667+00:00