Hi Nandini Jonnala,
Thank you for contacting us through the Microsoft Q&A forum.
We see that you are facing an issue during your training on Microsoft Learn path as mentioned below:
Learning Path: Microsoft Azure Fundamentals: Describe Azure architecture and services.
Module: Describe the core architectural components of Azure.
Unit 3 of 9: Get started with Azure accounts.
We apologize for any inconvenience caused.
From your inquiry, we understand that you are experiencing difficulty playing a video during your training on the Microsoft Learn path. We have attempted to play the video multiple times from our end and have successfully done so without encountering any issues. Attached is a screenshot for your reference:
To address your concern effectively, please follow the troubleshooting steps outlined below:
Step 1: Sign out from all tabs in your current browser and clear the cache files. Then, attempt to log in again using your Learn ID credentials.
Step 2: Sign out from your current browser session and try logging in from an incognito window or private browsing session.
Step 3: Switch to a different browser and attempt to log in again.
Step 4: Log in with a new personal email account in a completely new browser session and verify if the issue persists.
Once successfully logged in, you may proceed with your learning path journey.
Should you find this information helpful, we kindly ask you to indicate your acceptance by clicking the "Upvote" and "Accept Answer" buttons on the post.
Should you continue to encounter difficulties, please provide screenshots of any errors you encounter. We are committed to assisting you further.
(NOTE: Please ensure all personal details are concealed before posting.)
Thank you.