How to download simplified chinese?

Question

cannot download simplified chinese:

get weird error.

Answer 1

Hello RGC RATT,

Thank you for posting in Q&A forum.

Error code 0x80070490 usually indicates that there is a problem with the Windows Update components on your computer. To troubleshoot this issue, you can try the following steps:

1.Please check if you install all the Windows update on this machine.

2.Run the Windows Update troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

3.Reset the Windows Update components. You can do this by running the following commands in an elevated Command Prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

4.Perform a clean boot and check if you can install it.

This will help you determine if any third-party software is interfering with the Windows Update process. To do this, follow the steps in this article: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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