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@2016730407 , You may file a (free) support ticket with our Azure subscription support team, create an Azure support request : Select Billing/Subscription Management for the issue type.
Checkout this FAQ: How do I submit a support request if I can't sign in to the Azure portal?
Call the customer service number for your country/region. https://support.microsoft.com/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2