Merge PDF from Word to FoxIt Not Saving

Mark Whittaker 0 Reputation points
2024-05-13T20:30:28.4133333+00:00

Hello.

I'm working with an end user who is needing to use the Merge PDF option in Word to convert documents to FoxIt PDF. He would prefer to use this method because he needs to transfer 500 documents total, and the Print to PDF feature doesn't have the same capability. He's been able to use this before, but it's recently stopped saving entirely.

I set up a test folder to see what happens with the documents after selecting "Merge PDF" from Word, and the documents don't save at all. The folder is empty no matter which settings we've tested/tried. We are able to Merge to PDF from FoxIt but it only lets us do one document at a time which isn't efficient enough for this user.

Any tips on how I can get this working again?

Thank you.

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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  1. Jiajing Hua-MFST 6,030 Reputation points Microsoft Vendor
    2024-05-14T05:13:39.1433333+00:00

    Hi @Mark Whittaker

    As your issue is related to Foxit, I suggest you post a new thread in Foxit forum to seek assistant.

    https://kb.foxit.com/hc/en-us/community/topics

    Thanks for your understanding.


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