Legacy outlook

Glenn Maxwell 10,551 Reputation points
2024-05-19T21:14:51.9333333+00:00

Hi All

couple of users have reported issue that they are unable to see emails in legacy outlook for MAC, when they switch to new outlook for MAC they are able to see the email. Please guide me.

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Accepted answer
  1. ChristyZhang-MSFT 21,671 Reputation points Microsoft Vendor
    2024-05-20T06:34:21.9266667+00:00

    Hi @Glenn Maxwell ,

    Welcome to our forum!

    couple of users have reported issue that they are unable to see emails in legacy outlook for MAC

    What do you mean about "unable to see emails"? Empty mailbox in Legacy Outlook for Mac? Or maybe you can't get real-time update emails? Please provide more information about your case.

    In addition, in order to further confirm the issue, it's suggested that you could try to remove the account configured in Legacy Outlook and re-add it to check if there're any differences.


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