How to fix Microsoft Office Pro Plus 2019 installation error on Windows 11

Kenney, Frank 0 Reputation points

When trying to install Microsoft Office Pro Plus 2019 on Windows 11 using the ODT file, I keep getting the error code 30020-1015. How can I fix this issue? Here's the configuration.xml file I'm using.

A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. D M V D H Dissananayaka 0 Reputation points

    It looks like your configuration.xml file is mostly correct. However, the error code you're encountering might be due to the <Channel> attribute. Try changing Channel="PerpetualVL2019" to Channel="Broad" or Channel="PerpetualVL2019" to see if that resolves the issue. Also, ensure that the PIDKEY value is correct for your version of Office Pro Plus 2019.

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