Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
SSO issues only for MS Teams App tester team
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Mate Varga
0
Reputation points
Hy Team,
We are facing an issue that SSO is working on our side with and without org(sandbox) users, but somehow it is not working on the testing team side which is blocking our app publishment.
Do you have any ideas?
I guess it is not related to the implementation but more like an environment configuration.
We have a location restrictions for the app (UK, CZ), so maybe the testing team is located somewhere else, which can be a reason that they can install the app but not sign in?
Thank you!
Best regards,
Mate Varga
Team 3-2-1-GoCheck
Microsoft Teams | Development
{count} votes
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Mate Varga 0 Reputation points
2024-05-20T15:10:02.4+00:00 They redirected to the correct url and they can accept the permission request, but after its done they still see the same image below.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 10%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dinesh Rajagoni (Tata Consultancy Services Limi) 60 Reputation points Microsoft External Staff2024-05-21T06:49:28.62+00:00 Hi Mate Varga,
The issue with SSO not working for the testing team in Microsoft Teams may be due to environment configuration or location restrictions. It's possible that the testing team is in a region outside the allowed locations (UK, CZ) for your app. Additionally, the network configuration might not allow access to necessary endpoints for SSO, or the testing team may lack the required permissions to use SSO features. To troubleshoot, verify and adjust the location restrictions for your app, ensure there are no firewall restrictions blocking SSO endpoints, and confirm that the testing team has the necessary permissions. Testing the app in a controlled environment can help identify specific problems. Ensuring correct environment configurations and permissions should resolve the issue, but further investigation may be needed if the problem persists.
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Mate Varga 0 Reputation points
2024-05-21T09:07:13.0833333+00:00 Hi,
Yes, seems it is working after we removed the location restriction is Partner Center.
We are happy with that solution for now.
Will raise other ticket if we face an issue again.
Thank you!
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