how to unblock your certification profile

kelly praise sithole 0

We can’t access your Microsoft certification profile because it is blocked. Please contact [Microsoft Learning - Security Team]

kindly assist me, i was scheduling for an exam and i got blocked

AmaranS 7,240 Reputation points Microsoft Vendor

2024-05-27T04:20:35.01+00:00

Hi kelly praise sithole,

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Please don't forget to upvote and Accept as answer if the reply is helpful.
Gowtham CP 5,450 Reputation points

2024-05-30T12:26:17.28+00:00

Hello kelly praise sithole,

We haven't heard back from you. Could you please provide an update on your issue? If you have any questions or concerns, feel free to reach out to us. If the information provided has been helpful, please consider marking it as the accepted answer to close this case. Doing so will assist others with similar questions in finding solutions more easily.

1 answer

Gowtham CP 5,450 Reputation points

2024-05-24T19:15:30.5133333+00:00

Hello kelly praise sithole,

Thank you for reaching out regarding the issue with your Microsoft certification profile being blocked. I understand the urgency of scheduling your exam, and I'm here to guide you through the next steps. Since your account is blocked, the best course of action is to contact the Microsoft Learning Security Team at mlsecure@microsoft.com. They specialize in handling these cases and will assist you in resolving the issue. Please be patient as they may experience delays due to the volume of cases they are managing. Rest assured, they will prioritize your case and provide a resolution as soon as possible. If you have any further questions or concerns, feel free to ask.

If you find this helpful, please accept this answer to close the thread. Thanks!
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