Why this error message is coming up on OneDrive's as this is impacting users files autosave and if those are not saved then its potential data loss and rework for users?

Mytoast Admin 185 Reputation points
2024-05-31T11:01:42.4366667+00:00

Why this error message is coming up on OneDrive's as this is impacting users files autosave and if those are not saved then its potential data loss and rework for users?

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Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,116 Reputation points Microsoft Vendor
    2024-06-03T00:48:23.69+00:00

    Hi,

    Please refer to this support article:

    https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa#filenamepathlengths

    As the article said:

    • Each segment of the path (a segment is a file name or folder name like “Promotion” or “Some File.xlsx” in the examples above) can't be more than 255 characters due to operating system limitations.
    • The length of the OneDrive root folder (e.g. C:\users\meganb\OneDrive - Contoso) + the relative path of the file (up to 400 chars) cannot be more than 520 characters.
    • When syncing, you are also limited to the Windows Explorer or macOS file path limits. For example, in Windows Explorer, the limit is 256 usable characters not including the drive letter (like C:) nor the terminating null character. Read more about max path limitations in Windows.

    SharePoint Server versions only support up to 260 characters for file and path lengths, Microsoft Excel and older Office version have a lower limit, see KB 326039 for details.

    If you exceed any limits, you'll receive an error message.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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