I can't create an Outlook account because it freezes when I solve the captcha-check

Question

When I solve the captcha-check it freezes and doesn't load the next step. I've tried to use different browers, the incognito mode, and my phone, and the same problems happen every time.

Answer 1

Hi @Erik Moraeus ，

According to your description, seems that you are encountering issue about creating account, please kindly understand here which mainly focus on general issues about Outlook desktop client. So, in order to better solve your issue, it is suggested for you to post a new thread to the dedicated forum via this link. Additionally, I found a similar thread where some users mentioned Downloading the Outlook app on your phone and creating an account there can be a workaround.

Thanks for your understanding and hope your issue would be resolved soon.

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