Unable to Establish Data Connection When Uploading PDF in Azure OpenAI Studio's "Add Your Data"

Question

Unable to Establish Data Connection When Uploading PDF in Azure OpenAI Studio's "Add Your Data"

KaitoNishimura 60

Hello,

I encountered an issue while trying to upload a PDF using the "Add Your Data" feature in Azure OpenAI Studio. The data connection fails, and I receive the following error message:

"Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs."

I've successfully established data connections without setting the dataRefreshIntervalInHours before, and I haven't made any other changes to the settings. Could you please guide me on where I can modify the dataRefreshIntervalInHours setting?

Thank you.

KaitoNishimura 60 Reputation points

2024-06-03T09:54:35.8+00:00

I mistakenly provided an incorrect response.
KaitoNishimura 60 Reputation points

2024-06-03T09:55:03.28+00:00

Additional Information:

In the Blob Storage, the PDF has been successfully uploaded, and two containers named "fileupload-filename" and "filename-chunks" have been created.

Furthermore, in AI Search, a skillset, a datasource, an indexer, and an index have been created. However, the vector index within the index was showing 0 bytes.

Additionally, the PDF file uploaded this time is in Japanese, with a size of 1,519 bytes. It contains URL links attached to the first three pages.

If there is any additional information needed, please feel free to let me know. Your assistance is greatly appreciated.
romungi-MSFT 48,916 Reputation points Microsoft Employee Moderator

2024-06-03T12:33:15.0966667+00:00

@KaitoNishimura The following error is a known issue. Currently, service team is working to fix the same. A fix is expected to be rolled out later today. Thanks!!

"Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs."

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KaitoNishimura 60 Reputation points

2024-06-03T09:54:35.8+00:00

I mistakenly provided an incorrect response.
KaitoNishimura 60 Reputation points

2024-06-03T09:55:03.28+00:00

Additional Information:

In the Blob Storage, the PDF has been successfully uploaded, and two containers named "fileupload-filename" and "filename-chunks" have been created.

Furthermore, in AI Search, a skillset, a datasource, an indexer, and an index have been created. However, the vector index within the index was showing 0 bytes.

Additionally, the PDF file uploaded this time is in Japanese, with a size of 1,519 bytes. It contains URL links attached to the first three pages.

If there is any additional information needed, please feel free to let me know. Your assistance is greatly appreciated.
romungi-MSFT 48,916 Reputation points Microsoft Employee Moderator

2024-06-03T12:33:15.0966667+00:00

@KaitoNishimura The following error is a known issue. Currently, service team is working to fix the same. A fix is expected to be rolled out later today. Thanks!!

"Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs."

Answer 1

romungi-MSFT 48,916 Microsoft Employee Moderator

@KaitoNishimura This issue should now be resolved as confirmed by users in the other post. Thanks!!

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Unable to Establish Data Connection When Uploading PDF in Azure OpenAI Studio's "Add Your Data"

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