MDM Android enrollment, "save contacts" in Outlook

Tonito Dux 996 Reputation points
2024-06-11T13:58:47.4266667+00:00

Hi,

during Android enrollment, the mobile will get all the apps that we want including outlook. We want to automatically enable this checkmark:

Sync

is there a way to accomplish this?

Our consultant tried to do this but so far it hasn't worked. These are the app. config settings:

App config

I can see that the "save contacts" option is set to on, but after deployment I still have to set it manually.

Cheers

Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Other
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  1. Crystal-MSFT 54,181 Reputation points Microsoft External Staff
    2024-06-12T01:47:37.5566667+00:00

    @Tonito Dux, Thanks for posting in Q&A. Based as I know, it has some delay when apply the app configuration policy. If there's no app protection policy apply at the same time, it may need 24 hours to get his policy after the app is sign in with the user account.

    For our issue, I think this can be when the contacts settings come during enrollment, the device has not received the app configuration policy yet. You can let it there and sign in outlook, then wait 1 day to see if the setting will be changed after the policy is received

    https://www.inthecloud247.com/automatically-configure-outlook-contact-sync-to-the-native-contacts-app-with-microsoft-intune/

    Note: non-Microsoft link, just for the reference.

    Hope the above information can help.


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