MDM Android enrollment, "save contacts" in Outlook

Tonito Dux 956 Reputation points
2024-06-11T13:58:47.4266667+00:00

Hi,

during Android enrollment, the mobile will get all the apps that we want including outlook. We want to automatically enable this checkmark:

Sync

is there a way to accomplish this?

Our consultant tried to do this but so far it hasn't worked. These are the app. config settings:

App config

I can see that the "save contacts" option is set to on, but after deployment I still have to set it manually.

Cheers

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
266 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,730 questions
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  1. Crystal-MSFT 46,171 Reputation points Microsoft Vendor
    2024-06-12T01:47:37.5566667+00:00

    @Tonito Dux, Thanks for posting in Q&A. Based as I know, it has some delay when apply the app configuration policy. If there's no app protection policy apply at the same time, it may need 24 hours to get his policy after the app is sign in with the user account.

    For our issue, I think this can be when the contacts settings come during enrollment, the device has not received the app configuration policy yet. You can let it there and sign in outlook, then wait 1 day to see if the setting will be changed after the policy is received

    https://www.inthecloud247.com/automatically-configure-outlook-contact-sync-to-the-native-contacts-app-with-microsoft-intune/

    Note: non-Microsoft link, just for the reference.

    Hope the above information can help.


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