Microsoft Teams - Why can't external participants use the API / third party applications

Mel B 20 Reputation points
2024-06-11T18:44:02.3766667+00:00

Hi there,

The organization I work for hosts many events globally and often to external participants, we are now on Teams Premium and have been enjoying all the new features and what they offer. We use an API for language interpretation services and it seems like external users without a MS license can't access these features. As we are an organization bound by language laws we have to offer FR/ENG. I wonder if there is a work around or any tips? We use the API from a company who tells us that Microsoft has a limitation in this regards.

When prompted with this question, this is the answer they give us:
Microsoft does have a limitation with not allowing external users access any third party applications and they shared in the past that this is for security reasons. Unfortunately since it’s their product limitation there is nothing KUDO can do. Ultimately the decision and changes would have to come from Microsoft.

Is this correct? Is there any possible work arounds that would not compromise security?

Thanks!

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,598 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,056 questions
{count} votes

Accepted answer
  1. Nivedipa-MSFT 2,896 Reputation points Microsoft Vendor
    2024-06-12T09:59:44.77+00:00

    This behavior is intentional. For security reasons, external users might face constraints when trying to access third-party applications in Microsoft Teams. Individuals without a Microsoft license may experience limitations with certain functionalities or third-party applications within Teams.


8 additional answers

Sort by: Most helpful
  1. Garima Singh 35 Reputation points
    2024-06-12T06:19:54.84+00:00

    Hi,

    The issue stems from Microsoft's policy of not allowing external users to access third-party apps in Teams due to security concerns. While this limitation exists, you might consider options like using internal users as proxies for external participants or exploring third-party solutions that integrate with Teams. Providing feedback to Microsoft about your organization's needs could also help shape future updates.

    If this solves the issue, please click Accept Answer and Yes for "Was this answer helpful." If you need further assistance, let us know.

    0 comments No comments

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more