How can I see my boss' email folders?

Alex Mitchell 25 Reputation points
2024-06-11T19:33:55.53+00:00

Hello,

I'm an Executive Assistant, my boss uses Outlook and has multiple email folders. She's given me access to all the main folders and I assume that would include visibility to sub folders as well, but I can't see any of them.

We are both on Exchange accounts and she's given me full editor rights as her delegate to inbox and calendar. I have tried Outlook online, the app and the Legacy app, read all the help articles and nothing is synching or showing up.

Are folders only local to her computer or something?

Thanks so much.

Alex

Microsoft Exchange Online
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Andy David - MVP 145.1K Reputation points MVP
    2024-06-11T19:44:06.1866667+00:00

    It doesnt include sub folders, each folder will need to be delegated.

    or have your Exch Admin give full access to the managers mailbox.

    1 person found this answer helpful.

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  2. Banty Kumar 0 Reputation points
    2024-06-12T09:02:17.93+00:00

    We are both on Exchange accounts and she's given me full editor rights as her delegate to inbox and calendar. I have tried Outlook online, the app and the Legacy app, read all the help articles and nothing is synching or showing up

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