Magic Keyboard for the 5th generation iPad Air does not work with the RD Client software in iPad OS 18.0 environment.

俊然 001 王 20 Reputation points

When I upgraded to iPad OS 18.0, I can't enter any characters into the connected Windows in RD Client via Magic Keyboard. the RD Client version is the latest 10.5.8, and the connected Windows versions are 10 & 11, neither of which work!

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,399 questions
Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
202 questions
0 comments No comments
{count} votes

Accepted answer
  1. Karlie Weng 16,351 Reputation points Microsoft Vendor


    It seems that the current version of the Remote Desktop Client (10.5.8) may not fully support the recent upgrade to iPadOS 18.0, leading to the issue you're experiencing with your Magic Keyboard on both Windows 10 and 11 connections. Unfortunately, this problem is not unique to you, as other users have also reported similar difficulties. You can find related discussions in threads like this one: IPadOS 18 Developer Beta RDP Client issue - Microsoft Community Hub.

    Until the Remote Desktop Client receives an update addressing this compatibility matter, we're limited in our immediate actions. However, you can provide feedback directly to the developers. To do so, navigate to the app's Settings and select 'Submit Feedback.' Your input, along with others', can significantly raise the priority of this issue for the product team, potentially a fix.

    I understand this situation may be inconvenient, and I appreciate your patience while awaiting an update. If there are any alternative solutions or workarounds that emerge, I'll be sure to share them with you.

    If the Answer is helpful, please click Accept Answer and upvote it.

    0 comments No comments

0 additional answers

Sort by: Most helpful