Microsoft Teams Rooms Basic

Mohammed Younus 0 Reputation points


I brought Yealink 24 Room Panels to see meeting room availability and assigned (office365 E5 license with Microsoft Teams Rooms Basic). Unfortunately getting error( Signing out Your current license is not supported on this device. Ask your IT administrator for details).
Currently, I am using the same license assigning (Office 365 E5 license with Microsoft Teams Rooms Basic) on the old Yaling room panel last year, I bought it and it's functioning properly. What is causing me to receive an error?

Can anyone advise me.

Kind regards,

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. LiweiTian-MSFT 16,690 Reputation points Microsoft Vendor

    Hi @Mohammed Younus

    Each Teams panel needs a Microsoft Teams Rooms Pro license or a Teams Shared Device license. The license you use depends on how you're going to use your Teams panel:

    • Teams Rooms Pro - Use this license if your meeting room has a Teams Rooms system or a Surface Hub. You can share one Teams Rooms Pro license with one Teams Rooms system or Surface Hub and your Teams panel. For more information, see Resource account provisioning.
    • Teams Shared Device - Use this license if your meeting room doesn't have a Teams Rooms system or Surface Hub.

    Please note: Microsoft 365 or Office 365 user licenses are no longer supported for use with meeting devices. User licenses that have been assigned to Teams Panels need to be replaced by a Teams Rooms Pro or Teams Shared Device license prior to July 1, 2023. Panels that do not have one of these licenses after July 1, 2023 will be granted a 90-day grace period ending on September 30, 2023. After the 90-day grace period, Panels will be blocked from signing in until one of the above licenses is assigned.

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  2. Mohammed Younus 0 Reputation points

    Apologize for the latest response.Thank you for your response LiweiTian. We don't have Microsoft surface hub, could you please confirm do I need to buy Microsoft Teams Room pro license for each yealine room panel. Our plan is to utilize the meeting room availability.

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