'API operation not supported for token authentication' error when creating/using vector stores

Aksu, MA (Murat) 0

When I run the following codes:

vector_store = client.beta.vector_stores.create(

name="Product_Documentation",

file_ids=[message_file.id]

)

client.beta.vector_stores.list()

I receive the following error:

BadRequestError: Error code: 400 - {'error': {'code': 'API operation not supported for token authentication', 'message': 'ApiId openai-api-2024-05-01-preview OperationId list_vector_stores not supported for CheckAccess.'}}

However, I can create vector stores by attaching the files into Thread as an attachment, I can create a vector store:

thread = client.beta.threads.create(

messages=[

{

"role": "user",

"content": "How many company shares were outstanding last quarter?",

# Attach the new file to the message.

"attachments": [

{ "file_id": message_file.id, "tools": [{"type": "file_search"}] }

],

}

]

)

But cannot retrieve that vector store again using the vector_stores:

client.beta.vector_stores.retrieve('vector_store_id')

What could be the problem?

dupammi 8,540 Reputation points Microsoft Vendor

2024-06-14T07:13:50.2333333+00:00

Hi @Aksu, MA (Murat)

Thank you for using the Microsoft Q&A forum.

The error message "API operation not supported for token authentication" indicates that the API operation you are trying to perform is not supported for token authentication. This error can occur when you are trying to perform an operation that requires a different type of authentication.

Additionally, it seems that you are able to create vector stores by attaching files to a thread, but you are unable to retrieve them using the vector_stores method. This could be due to a permissions issue or a problem with the API itself.

To troubleshoot this issue, you can try checking the permissions for the user or service principal that is making the API call. You can also try checking the Azure OpenAI Service documentation for any known issues or limitations with the vector_stores method.

If you are still unable to resolve the issue, you can try reaching out to the Azure OpenAI Service support team for further assistance.
Aksu, MA (Murat) 0 Reputation points

2024-06-18T09:22:27.25+00:00

Hi @dupammi ,

Thanks for your response, can you please elaborate more on "to perform operation that requires a different type of authentication"? Does that mean that we must use Azure OpenAI Access Key to be able to use vector stores? In our environment, currently we are only allowed to use Azure AAD tokens for authentication.
dupammi 8,540 Reputation points Microsoft Vendor

2024-06-20T08:50:01.34+00:00

Hi @Aksu, MA (Murat)

you may need to obtain an Azure OpenAI Access Key and use it for authentication when making API calls that require it. Alternatively, you can check if there are any other API operations that support Azure AAD tokens and use those instead.

If still issue persists, I request you to raise a support case through Azure portal

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