work email linking error

Viraj Parab 20 Reputation points
2024-06-13T09:45:42.6266667+00:00

I am getting "The email address specified for account linking does not match the authenticated account. Please make sure you are inputting and authenticating with the same email address." error while linking to work email.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Miguel Gonçalves | AVANADE 961 Reputation points
    2024-06-13T09:48:44.0733333+00:00

    Hi Viral,

    Probably your browser have two accounts authenticated in different tabs.

    Try close all browser tabs, clear cache and cookies, force logout from all accounts in all tabs. If those don't work, try also browser update.

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