I want to reschedule my exam that was revoked due to wrong equipment

Tony Miller 20 Reputation points

11505047 - Ticket number

My exam PL300 was revoked by Pearson Vue and I was unable to proceed to sit it because I had a small headset on with a mike. So I took it off and placed it on the table. they could still hear me thru the mike and I could hear them thru the speakers with the volume up. There was nothing on my head. I want a reschedule at no charge as would any reasonable company in this situation. Pearson Vue told me to contact MS. There was no misconduct they said

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  1. Andreas Baumgarten 103.9K Reputation points MVP

    Hi @Tony Miller ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

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