We applying the AV management policy we getting error -2146233087

Lungisani Mncwango 0 Reputation points
2024-06-17T10:30:49.0566667+00:00

We are applying the AV management policy and we are getting error -2146233087 on Disable Dns Over Tcp Parsing, Disable Http Parsing, Disable Ssh Parsing, Disable Tls Parsing, Engine Updates Channel, Metered Connection Updates, Platform Updates Channel, Security Intelligence Updates Channel, [Deprecated] Enable Dns Sinkhole

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  1. Jing Zhou 5,135 Reputation points Microsoft Vendor
    2024-06-18T08:37:26.9066667+00:00

    Hello,

    Thank you for posting in Q&A forum.

    When executing AV management policies, error -2146233087 may be caused by the following issues:

    Disabled Dns Over Tcp Parsing, Disabled Http Parsing, Disabled Ssh Parsing, and Disabled Tls Parsing: These settings are typically used to control the behavior of protocol parsing, and errors may be due to incompatibility with the current environment or policy.

    Engine Updates Channel, Metered Connection Updates, Platform Updates Channel, Security Intelligence Updates Channel: These settings involve engine updates, connection types, and platform security updates, and errors may be caused by improper configuration or network issues.

    [Deprecated] Enable Dns Sinkhole: This setting is marked as "deprecated" and may cause errors as it is no longer supported.

    Solution

    For error -2146233087, the following solutions can be attempted:

    Ensure that the settings of AV management policies are compatible with the required security standards and environment, which may require collaboration with security administrators or IT support teams.

    Ensure that the settings for the relevant engine update channels, platform update channels, and security update channels are correct, and that the network connection is normal.

    If "[Deprecated] Enable Dns Sinkhole" has been marked as deprecated, it is recommended to remove or replace it with a new security policy setting.

    By examining these aspects, you may be able to resolve the issue of error 2146233087 in the AV management strategy. If the problem persists, it is recommended to seek further support from the security administrator for troubleshooting and repair.

    Best regards,

    Jill Zhou


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