How to reset mfa without access to login

Taevin Bellamy 0 Reputation points
2024-06-17T19:28:50.74+00:00

Hello I am trying to figure out a way to recover my MFA with authentication app since getting a new phone but I cannot login anyway to email without a code, I have no other way to get it and I need to request a MFA turnoff or reset or switch it to phone auth so we can recover the azure account.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Marcin Policht 18,185 Reputation points MVP
    2024-06-17T19:46:35.28+00:00

    Follow https://www.joeyverlinden.com/what-happens-if-you-lock-out-your-azure-tenant/


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    hth

    Marcin

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