How to reset mfa without access to login

Taevin Bellamy 0 Reputation points

Hello I am trying to figure out a way to recover my MFA with authentication app since getting a new phone but I cannot login anyway to email without a code, I have no other way to get it and I need to request a MFA turnoff or reset or switch it to phone auth so we can recover the azure account.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,130 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Marcin Policht 18,185 Reputation points MVP


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.



    0 comments No comments