On Azure's VM, the data & software installed were missing. Raised a support ticket, after taking all the details, the customer support person replied through email saying that another department will approach us. Three days are gone, but noone contacted.

Chandra Sekhar Palem 0 Reputation points

We have a VM on Azure and we are running a SaaS based application's demo site (https) for more than two years.

Last week we noticed that site on IIS is deleted and MySQL software uninstalled. All the data is gone.

We raised a support ticket and the team who asked for all the details to support replied to us saying that some other department will reach us.

But noone is contacted till now. It is 5th day.

Anyone faced this kind of a situation, please suggest us.

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