Built-in OverUsed Windows Server 2016 RDS Per user CAL licenses appearing after in place upgrade to Windows Server 2022 on Remote Desktop Licensing Manager

Shaun Wood 0 Reputation points
2024-06-18T08:20:08.01+00:00

Hi all

Due to a project requirement I carried out an in place upgrade on our Windows Server 2016 Remote Desktop Licensing Manager server to Windows Server 2022

I then installed some "Windows Server 2022 - Installed RDS per user CAL" licenses and they appear to be working fine. The licencing server is configured by GPO and the VDI is Citrix

Since the day after the upgrade the "Windows Server 2016 - Installed RDS Per User CAL" licenses that use to work fine have

  1. stopped being issued
  2. stopped expiring so in the list of licenses there are dates in the past all the way up to the day of the in place upgrade
  3. A "Windows Server 2016 - Installed RDS Per User CAL" Built-in OverUsed license appeared which is being issued

Any help sorting the 2016 licences so they start being issued again would be greatly appreciated

Below screenshot shows the 2016 licenses no longer being issued after the in place upgrade to 2022 and the built-in overused licence highlighted that has appeared

Image

Below screenshot shows the old windows server 2016 licences no longer expiring the day after the in place upgrade (evening of 28th May 2024)

Image

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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows Server Licensing
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Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Licensing: Rules, regulations, and restrictions that define how software can be used and distributed.
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  1. Karlie Weng 16,356 Reputation points Microsoft Vendor
    2024-06-19T06:55:22.8066667+00:00

    Hello,

    I wonder if you also upgrade your Session Host, if you want to use RDS CAL, you should ensure version range is License server > CAL > Session Host.

    Obviously, your License server is 2022, CALs are 2022/2016, if your session host is 2022, you can get 2022 CAL normally. But you won't have 2016 been issued.

    Meanwhile, you'd better keep the version the same.


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