Server 2022 RDP printing error

doriansu 0 Reputation points
2024-06-24T18:05:45.6233333+00:00

All of a sudden I'm seeing an occassional printing error on our server: user is connected via RDP and tries to print on their local printer. Nothing happens and user sees no error. Server event log says this:

The document Print Document, owned by user1, failed to print on printer HP3 (redirected 8). Try to print the document again, or restart the print spooler.

Data type: RAW. Size of the spool file in bytes: 406376. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \SERVER1. Win32 error code returned by the print processor: 122. The data area passed to a system call is too small.

Signing out of the RDP session and signing back in resolves the issue temporarily.

No printer drivers are installed on the server, we are using Easy Print and users print on redirected printers.

I know about TSPrint software but I don't want to use it until I see there is no other solution.

Has anyone experienced this issue and managed to solve it?

Windows Server
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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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