Capcut Installation issue

Raja 0 Reputation points
2024-06-25T10:53:51.9933333+00:00

Hi,

I've facing installation issue on Capcut video editing software that i downloaded it on my PC using window 11. can you pls guide me what is the solution because i also download several times on my other PC from this site: https://thecapguru.com/ and its working fine on window 10.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Zunhui Han 960 Reputation points Microsoft Vendor
    2024-06-25T12:22:39.7533333+00:00

    Hi Raja,

    Thank you for posting in Q&A forum.

    Did you encounter any related errors or prompts when installing the program? If so, please reply so that we can troubleshoot the problem more specifically. You can also refer to the following general troubleshooting steps:

    1. Usually the application will support the latest version of the operating system, but if CapCut is an earlier version, there may be compatibility issues.
    2. Make sure your Windows 11 is the latest version. Microsoft regularly releases updates, which may include improvements to application compatibility. Check and install any available updates through Settings -> Windows Update.
    3. Try to run the installer as an administrator. Right-click the downloaded installation file and select "Run as administrator". This can bypass certain security settings and enable the installer to make necessary system changes.
    4. Temporarily turn off antivirus software or firewalls, as they may prevent the installer from running. After the installation is complete, remember to re-enable security protection.

    I hope the information above is helpful.

    Best regards

    Zunhui

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