Windows media player sound distortion.

Question

Windows Media Player sounds like a baseball card in bike spokes about 60% of the time- running Vista- I have done all the suggested Windows diagnostic Fix-Its and nothing was detected-HELP!!!!1

Please help.

Answer 1

Hi Scott,

• Does it work well with other applications?

Step 1: Disable the sound enhancement in Vista.

a. Click Start, and type Sound into the Search field.

b. Under the Programs list, click Sound.

c. On the Playback tab, click the default sound device, and then click the Properties button.

 NOTE:  The default sound device has a green circle with a checkmark.

d.  Use one of the following procedures depending on the sound hardware and that tab name that is shown:

• SoundMax: Click the Advanced tab, remove the checkmark next to Enable Audio Enhancements, and then click OK.

• Sound Blaster/Audigy line: Click the Sound Blaster tab, select Disable Sound Blaster Enhancements, and then click OK.

• Realtek: Click the Enhancements tab, select Disable all sound effects, and then click OK.

e. Play music or sounds to determine if the sound problem is still occurring.

Also check the link “Change bass, stereo, and other audio effects in Windows Media Player” http://windows.microsoft.com/en-us/windows-vista/Change-bass-stereo-and-other-audio-effects-in-Windows-Media-Player

Diana

Microsoft Answers Support Engineer

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