Intune Corporate Identifiers Android device

Ricardo Goncalves 60 Reputation points
2024-06-25T19:54:35.6366667+00:00

I am requiring to manage my corporation device via Intune. I have added details of the Android devices to Intune Corporate Device Identifiers. Does not matter if i add the device with the IMEI number or S/N, after the user sign's into the Intune Company Portal App, Apps will deploy to the device with no issues at all, my concern is that in Intune Corporate Device Identifiers i only see the date the device was added but Status says Not Contacted & Last Contacted Not Applicable. I have now been sitting with this issue for some time and am not able to get this working correctly. Hope there is someone that can assist me.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. ZhoumingDuan-MSFT 10,975 Reputation points Microsoft Vendor
    2024-06-26T05:07:31.4333333+00:00

    @Ricardo Goncalves, Thanks for posting in Q&A.

    I have done some research about this issue, it may be because your device was enrolled to Intune first and then you added the device identifier, so the problem you described occurred.

    You can try to add the corresponding identifier to Intune first and then enroll the device to Intune, and to check whether the issue can be fixed.

    Hope above information can be helpful.

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