Custom Email Verification not working after configured Incorrect attempts Azure B2C

kollipara 11 Reputation points
2020-11-25T10:13:44.877+00:00

We have used link http://social.msdn.microsoft.com/Forums/en-US/WindowsAzureAD/thread/3e95c0c2-d110-4e77-b8a7-139a to use send grid for sending email verification codes.

We are observing as issue as below.

1) Click on the forgotten password link in sign in page
2) Enter the email address and get the code by clicking the send code button.
3) Enter the wrong code and click verify code button - replicate this step for more than 3 times.
4) Observe the error message "You have entered wrong code"
5) Observe the error message "You have exceeded the number of limit…"
6) Click on the send new code button and get the new code.
7) Enter the new code and click verify code button and observe the page.

After done with the wrong code multiple times, user tried to verify with the correct code which is received newly by clicking the send new code button and getting the error message "You have exceeded the number of limit...".

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,715 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,137 questions
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7 answers

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  1. Madhavan Karthik 1 Reputation point
    2021-01-04T03:33:46.603+00:00

    Team, Just checking if there is any update on reported item.

    0 comments No comments

  2. Madhavan Karthik 1 Reputation point
    2021-01-12T07:07:30.727+00:00

    @Yoel Hor Can you please check and provide the updates for the above reported items.

    0 comments No comments